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Desktop Support
Server Management
Work With Everyone

DESKTOP SUPPORT

The convenience of an on-call IT staff without the overhead of an in-house IT department. 

We can troubleshoot many common IT issues remotely and in most cases, immediately. In the instance of an issue that requires on-site service, our One Hour Rescue Guarantee means that we will arrive at your location within an hour of a support ticket being opened. That's the benefit of our downtown Toronto location.

SERVER MANAGEMENT

Let us keep your servers running for a fixed price. We perpetually monitor all running services, network activity and CPU activity. This extensive monitoring helps us determine the source of a server issue quickly and efficiently.

Monitoring - Find threats and issues before they cause downtime. If a hard drive is starting to produce errors or ping time on the network is too high, we'll know right when it happens and before it causes any damage. We provide 24/7 monitoring and get real-time alerts on everything that happens to your server.

Backup - Our server management includes regular incremental backups of your servers in the case of data loss. We can implement redundant backups, remote backups and local backups. 

Patching - New exploits are being discovered every day and patches need to be deployed immediately. This can be a time consuming procedure without the requisite knowledge and tools to implement patches. Our expertise means you can rest assured that these patches will be executed quickly and properly, limiting your vulnerability.

Server Admin Functions - Day to day tasks such as creating new users or updating passwords can easily be handled by us. Focus on running your business and we will focus on running your servers. 

WE WORK WITH EVERYONE!

We'd love to be your sole IT provider, but we are equally happy to collaborate with your in-house IT staff or your independent IT Consultant. Give us a call to see how we can work together. 

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