An IP-based phone system is much more than a few new phones plugged into your network. It literally transforms your system into a next generation communications hub that lets your organization deliver better customer service while cutting costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your internet connection.
As the decision maker for your company, we compiled a list of benefits when considering switching to a new phone system.
Reduce the cost of phone charges
IP telephony can significantly reduce the cost of your long-distance charges. It also reduces the number of circuits to the PSTN you must pay for; for companies with several branch offices, this can be significant in savings.
Reduce the cost of network management
Moving to an IP-based phone system enables you to consolidate your data and voice networks into one network. This translates to less money being spent on network management.
Provide better customer service
Moving to an IP-based phone system can be integrated with other business applications you use to provide customer service.
Simplify phone management
An IP private branch exchange (PBX) has an easy-to-use, Web-based interface that can be used to make changes to any extension on your network. Your management team/IT team can easily make changes anywhere and at any time.
Gain enterprise-scale features
IP-based phone systems include sophisticated features that are otherwise out of reach for all but the largest companies. You can add an auto-attendant, integrate conferencing, and even a call center to your phone system.
Leverage new technologies
IP telephony enables more than VoIP (Voice over IP) phone calls. It enables advanced communications applications like unified messaging which integrates voicemail, e-mail, and texts cialis bon prix.
Create a more usable phone network
Employees can quickly perform most phone functions through a user-friendly interface that is as familiar as the desktop on their computers. Instead of tumbling through a phone manual to find certain key-based functions, they can simply press a button.