Business VoIP Services
Voice over Internet Protocol (VoIP) technology uses the same protocols that power the Internet to transmit high quality voice communications as digital data instead of dedicated phone circuits. IP-based telephony offers numerous benefits versus traditional phone systems, including reducing the cost of long-distance calling, unifying messaging systems, and easily scaling to accommodate additional users. VoIP can also be deployed to radically reduce the cost of connecting geographically distant offices or accommodate employees who work remotely.
Business VoIP systems can be complex and time consuming to deploy and manage for the average user. That is why Interface Technologies provides fully managed VoIP services. We host the switches, telecom equipment and phone lines in our data centre. With our VoIP service there are no capital costs, meaning you only pay for the service; we include the phones.
Fully managed VoIP is the ideal complement to Interface’s managed server hosting, creating a totally hassle-free solution for telecommunications as well as information technology.
Interface Technologies Direct Line ensures a reliable voice connection service.
The Direct Line will provide your firm with a private direct connection from point to point for anyone on the network without the worry of a busy signal or missed call. Brokerages and other trading partners can rest assured that Interface Technologies Direct Line / Ringdown Line will enhance day to day productivity and efficiency.
We configure end points so that dialling is not required to connect calls. Our VoIP technology is compatible with various telephone and systems being utilized today.
Allows instant set-up of a conference bridge for any amount of telephone numbers,
which is especially useful as an emergency line or for recurring team meetings.
Can be used with Push to Talk to simulate paging functionality.
Provides a different ringing cadence for calls that meet specified criteria.
eFax lets you send and receive faxes over the Internet, from any device with email access (even your mobile phone). No more paper jams, busy signals or waiting by a fax machine.
Voice Messaging allows users to customize their personal greetings. Users can also listen to, forward, delete or save each received voice message. During playback, users can fast forward, skip, rewind or pause messages. Our system allows you to have different types of greetings, making it truly yours. You can even get voice mails going straight to your e-mail with an attached file of the voicemail.
Allows users to have up to five phone numbers ring in a specified sequence, so
they never miss a call.
Allows callers to receive a voice recording that is fully tailored to your business’ needs as well as structuring the menu system exactly the way you see fit.
The panel lets you see detailed PBX activity, like who is talking and to whom, call durations, held calls, queued calls, etc. It lets you control your phone, perform transfers and so much more. The panel is viewable from your web browser, without the need to install anything on your end.
We made a quick video tutorial featuring some of the more common VoIP functions used: